1. Introduction
DBN Renew (operated by Dbn Renovations Inc., 9 Darlington Crescent, Brampton, ON L6T 2Z1, Canada) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.dbnrenew.mom or use our renovation services.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Contact details: name, email address, phone number, and property address when you request a quote or contact us
- Project information: renovation scope, budget, timeline, property details, and design preferences
- Communications: any messages, photos, or documents you share with us
2.2 Automatically Collected Information
- Device & usage data: IP address, browser type, operating system, referring URLs, pages visited
- Cookies: as described in Section 6
3. How We Use Your Information
- To provide renovation services — from initial quote through project completion
- To communicate about project updates, scheduling, and billing
- To improve our website and services
- To send relevant updates and promotions (with consent)
- To comply with legal obligations (permits, insurance, regulations)
4. Legal Basis (GDPR)
For EEA individuals, we process data based on: Consent, Contractual necessity, Legitimate interests, and Legal obligations.
5. Data Sharing
We do not sell your personal information. We may share data with service providers (subcontractors, suppliers, payment processors), legal authorities (when required), or business transferees. All third parties are contractually bound to protect your data.
6. Cookies
We use essential cookies for functionality, analytics cookies (Google Analytics) to understand usage, and preference cookies for your settings. Manage cookies via your browser settings.
7. Data Security
We implement SSL/TLS encryption, access controls, and secure systems. No method is 100% secure, but we take reasonable measures to protect your information.
8. Your Rights
You may have rights to Access, Correct, Delete, or Object to processing of your data. California residents (CCPA): right to know, delete, and opt out of sale (we do not sell data). To exercise rights, email hanli@dbnrenew.mom with subject "Privacy Request."
9. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect their data.
10. Policy Changes
We may update this policy. Changes will be posted here with an updated "Last updated" date.
11. Contact
Dbn Renovations Inc.
9 Darlington Crescent
Brampton, ON L6T 2Z1
Canada
Email: hanli@dbnrenew.mom
Phone: +1 (262) 589-2569
Developer: DBN Renew — Dbn Renovations Inc., Brampton, Ontario, Canada.